Dataset · Eurostat
DatasetEurostat
Integration of internal processes by size class of enterprise
Eurostat dataset isoc_eb_iip; Integration of internal processes by size class of enterprise; updated 2026-02-27T11:00:00+0100.
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DATA SAMPLEisoc_eb_iip
| Time frequency | Size classes in number of persons employed | Statistical classification of economic activities in the European Community (NACE Rev. 2) | Information society indicator | Unit of measure | Geopolitical entity (reporting) | Time | Value | Flag |
|---|---|---|---|---|---|---|---|---|
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 32.41 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 37.98 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 41.08 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 33.03 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 38.45 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 41.54 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using software solutions like Customer Relationship Management (CRM) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 31.16 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using software solutions like Customer Relationship Management (CRM) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 31.76 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management to analyse information about clients for marketing purposes | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 16.84 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management to analyse information about clients for marketing purposes | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 17.17 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management to capture, store and make available clients information to other business functions | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 30.43 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management to capture, store and make available clients information to other business functions | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 31.02 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management (CRM) software (as of 2023) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 22.26 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management (CRM) software (as of 2023) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 24.69 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management (CRM) software (as of 2023) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 22.53 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Customer Relationship Management (CRM) software (as of 2023) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 24.96 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Business Intelligence (BI) software | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 11.03 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Business Intelligence (BI) software | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 11.45 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Business Intelligence (BI) software | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 11.17 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using Business Intelligence (BI) software | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 11.58 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 44.74 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 48.32 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using any business software (any of ERP, CRM, BI) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 45.29 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using any business software (any of ERP, CRM, BI) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 48.86 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP or CRM, or share supply chain management information electronically with suppliers or customers | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 50.97 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP or CRM, or share supply chain management information electronically with suppliers or customers | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 51.59 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP or CRM or BI software, or share supply chain management information electronically with suppliers or customers | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 51.76 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP or CRM or BI software, or share supply chain management information electronically with suppliers or customers | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 52.4 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with very low digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 7.17 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with very low digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 3.72 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with low digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 18.7 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with low digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 16.16 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with high digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 15.43 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with high digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 21.21 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with very high digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 3.44 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with very high digital intensity index, which use any business software (any of ERP, CRM, BI) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 7.24 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 22.31 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 26.24 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 28.68 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 22.75 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 26.56 | — |
| Annual | From 10 to 49 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using ERP software and any social media | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 28.99 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 36.67 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2023 | 42.09 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises | European Union - 27 countries (from 2020) | 2025 | 45.19 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 37.32 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2023 | 42.55 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises who have ERP software package to share information between different functional areas | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2025 | 45.64 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using software solutions like Customer Relationship Management (CRM) | Percentage of enterprises | European Union - 27 countries (from 2020) | 2021 | 33.9 | — |
| Annual | From 10 to 249 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises using software solutions like Customer Relationship Management (CRM) | Percentage of enterprises where persons employed have access to the internet | European Union - 27 countries (from 2020) | 2021 | 34.5 | — |
Showing 50 of 210 retained observations · geo=EU27_2020 · sinceTimePeriod=2020
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Eurostat: Integration of internal processes by size class of enterprise (isoc_eb_iip), accessed 2026-09-17.
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